Términos del servicio

Terms of Service

Last Updated: July 2026

Welcome to Órfebre Madrid. By accessing or using our website and placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Products

We strive to display our products as accurately as possible. However, colors and appearance may vary slightly depending on your screen or device.

All product descriptions and prices may be updated without prior notice.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

Pricing or product errors
Suspected fraud
Payment issues
Product unavailability

If your order is cancelled after payment, you will receive a full refund.

4. Prices & Payments

All prices are displayed in EUR (€).

Payment must be successfully completed before an order is processed.

We reserve the right to correct pricing errors at any time.

5. Shipping

Orders are processed within 1–3 business days.

Estimated delivery within Spain is 6–12 business days.

Delivery times are estimates only and are not guaranteed. Delays may occur due to circumstances beyond our control, including:

Carrier delays
Customs inspections
Severe weather
Strikes
Pandemics
Natural disasters
Other unforeseen events

In exceptional cases, delivery may take up to 30 days.

For full details, please refer to our Shipping Policy.

6. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Please review that policy before making a purchase.

7. Intellectual Property

All content on this website—including images, logos, text, graphics, product descriptions, and designs—is the property of Órfebre Madrid and may not be copied, reproduced, or used without our prior written permission.

8. Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with the website's operation or security.
Upload malicious software or harmful code.
Copy or misuse our content without permission.

We reserve the right to suspend or terminate access for violations of these Terms.

9. Limitation of Liability

To the fullest extent permitted by law, Órfebre Madrid shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability shall never exceed the amount paid for the product giving rise to the claim.